Frequently Asked Questions

We’ve compiled frequently asked questions to provide you with comprehensive information about HULY’s cutting-edge solutions and features. Contact us for further inquiries

NOTE: Clicking on the question will reveal the answer.

Do you operate in United States?
HULY operates in all states within United States.

HULY solution is HIPAA compliant by securing patient information using state of the art encryption in transit as well as at rest.

HULY solution uses cloud infrastructure highly secured platform to store patient information. HULY solution leverages latest encryption technology to encrypt patient information in most secured way. HULY have gone through security assessment of the entire workflow to make sure there are no loose ends to the system
HULY solution captures information from the onsite healthcare provider within few seconds of the visit which gets sent to billing department instantaneously. Billing administrators can look at all the forms, can catch the errors while healthcare providers are onsite visiting the hospital, communicate with them in real time using chat, and have the healthcare provider correct the information before they leave the premises of the hospital. Billing administrator can start the reimbursement process as soon as healthcare provider leaves the premises so by the time patient reaches to the destination, ambulance provider might have submitted the claims.
HULY solution supports our customers with all the questions, issues, and queries 24/7 and 7 days a week. Customers can reach out to us by support number we publish dedicated to the customer when we sign the agreement with our customers. We release the product fixes with prior announcement and 30- 60 days of update notification so that our customer can plan accordingly considering the critical nature of the HULY solution.
We provide 3 tier pricing which is mentioned in the “How it Works” page. For information on pricing, please fill out the contact us form on the site and our sales representative get back to you in 2 business days.

HULY platform is built using open standards using API so that other applications can interact with HULY platform. HULY platform also has modules which can get data from other systems as long as those systems provides a way to pass information back and forth using secured end points.

HULY platform is built using open standards using API so that other applications can interact with HULY platform. HULY platform also has modules which can get data from other systems as long as those systems provides a way to pass information back and forth using secured end points.

HULY platform built on Software as a Service (SaaS) model meaning there is no requirement to install any software in local datacenters. HULY platform app can be deployed to company devices from the app store. HULY platform command center portal is browser-based application which can be accessed via internet using special credentials unique to each customer.

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